Urgent appointments
To request an urgent appointment for today or tomorrow (Monday to Friday) during opening times:
- phone us on 01722 714789
When you get in touch, we’ll ask what you need help with.
We will use your answers to choose the most suitable doctor, nurse or healthcare professional to help you.
Routine appointments
To request a routine appointment in advance during opening times:
- phone us on 01722 714789
- use your NHS account (through the NHS website or NHS App) or SystmOnline to book an appointment, screening test or vaccination
When you get in touch, we’ll ask what you need help with.
We will use your answers to choose the most suitable doctor, nurse or healthcare professional to help you.
Nurse appointments
Our extremely experienced nurses are available at a range of times, please contact the surgery to book an appointment.
The nurse can check your blood pressure, look at minor injuries, give travel advice and immunisations, do smear tests and attend to many minor ailments. She can also be seen in surgery times, often more quickly than the GP.
Doctor appointments
Please contact the surgery to book an appointment with one of our doctors.
Children under 16
Please note children under 16 years of age should be accompanied by a parent, relative or guardian.
Telephone consultations
Telephone consultations take place after surgery, if you wish to speak to the doctor please inform reception and your telephone call will be returned after surgery. We prefer not to leave messages on answering machines unless specifically asked to do so by the patient.
Cancelling or changing an appointment
To cancel your appointment:
- use your NHS account (through the NHS website or NHS App)
- use the GP online system: SystmOnline
- phone us on 01722 714789 during opening times
If you need help when we are closed
If you need medical help now, use NHS 111 online or call 111.
NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
If you need help with your appointment
Please tell us:
- if there’s a specific doctor, nurse or other health professional you would prefer to respond
- if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
- if you need an interpreter
- if you have any other access or communication needs
Home visits
Whilst we encourage our patients to come to the surgery where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by phoning reception on 01722 714789 before 11am.
You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls.
You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.